The Brandification of Your Social Presence

Douglas Rushkoff was absolutely right when he stated brands have no natural place in peer-to-peer networks. The meagre successes they’ve been able to exhibit within social media are only but a testament to the abnormality of what is the “brand”. They aren’t fellow peers. Nor are they actual products. And they’re always trying to sell you and your friends and you on your friends. Rushkoff’s “ten commands for a digital age” could not ring more true.

The problem here is that brands were never inherent components of social media. In fact, most of anything if not everything online was naturally created to benefit the user, the “friends”, the “followers”, the individual. And as Rushkoff argues, the continual progression, evolution and revolution of the technological, online and social media worlds has in fact weakened who we are. But in the same reciprocating moment, they have provided us with some of the most significant advancements we’ve ever seen.

With our fixations on how these aspects of life have altered, changed and transformed who we are and our daily environments, we’ve undoubtedly cast a shadow on many other aspects we choose to resist. The essence of our existence has been redefined. To think that as we evolve, and business evolves, and work evolves, and life evolves and just about everything within in some kind of correlation to these events evolves while the “brand” and brands don’t evolve also, in one context or another, would be foolish.

As brands try to intercede social media by attempting to create brand-to-peer and even peer-to-brand-to-peer relationships, they will fail and continue to fail if they act like the brands we’ve always known. These relationships are unnatural within the context of social media. Even with Rushkoff’s brilliance, this is where I have to challenge his contentions here. Yes, brands have no place in social media. But what if the fundamental nature of the brand has changed.

Once social media became associated with the well known fact of hundreds of millions of users, brands have been ceaselessly and endlessly trying to stake their claim within the social graph. Luckily for them, multi-billion dollar valuations and investments have pushed social media to monetize and return some of that value back to eager investors. And though this is hardly a new issue, it’s taken somewhat of a very intriguing path recently.

Earlier this week, Facebook announced the introduction of “sponsored stories”. Now, “check-ins” and “likes” will give brands the opportunity to sponsor them with a related visible ad. And though, sponsoring anything online and through social media is hardly a new advertising medium, the context of sponsored stories changes the overall context of the brand but more profoundly, your social presence.

What is essentially occurring here is the brandification, yes brandification, of your social presence. Credence has already been given to the creation of these loyal brand ambassadors, as sponsored stories cannot be turned off by the user so their online branded activity in effect creates brand ambassadors willingly sharing brand information. Though that’s significant in itself, sponsored stories are incredibly innovative when you begin to understand and contextualize the importance of the Millennials within this cosmic mix.

Not only are the Millennials hefty social media users, leading the usage and user categories, they are critical and highly noteworthy brand evangelists. Both Edelman’s “8095” and L2’s “Gen-Y Affluents” reports have verified that Millennials are considerably brand-centric. They love the brand. They love brands. They share brands. They talk brands. They live brands. They speak brands. And they have invested considerable ideological value into them. They have come to represent who they are.

When you make this correlation you begin to see the very beginnings of branded social profiles. Brands will no longer come to represent the products that encompass them but the user who empowers them. The user who humanizes them. For better or worse, we will experience a compelling paradigm shift to the branding of who we are and what our very presence online will come to represent. The advancements of our world have not only come to change who we are, they have changed the very essence of everything that surrounds us. And how we willingly interact with them. They have made the brand more synonymous to our existence than ever before.

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You knocked this one out of the park Josip!! GREAT post!
Kevin Walker
http://www.culturelabcreative.com

Thank you Kevin! Hope you've been well.

I'm here! LOL

Josip this is a great post. Agencies and Tech/Media Content companies tell Brands if people use their eyes to look at something, they can put advertising there. That part is true. But they also tell Brands 'We the consumer want Advertising there'

I just commented on an AdWeek article about Facebook ads being a dismal failure in terms of Click Through Rates. And someone commented 'But its because Advertisers haven't figured out how to do it right'. Of course the question 'Do we want ads there' wasn't asked.

For Social the only brands that will succeed are lifestyle brands that create a desire to engage. Doritos tries and tries on Facebook. They have so many fans. Yet so few engage. I have seen a few Brands do wildly well on Social, but they already have an installed passionate fan base off social media. And just because you have this base doesn't guarantee success via Social. It takes the right personality of the people reaching out via Social and a Brand Change in how it is perceived, and a buy in from the top of the organization.

Great to have you back Howie! Always look forward to your thoughts and insights. The issue itself here is an interesting one. And one that will hardly go away. There most certainly is a disconnect between real fans and "follower"/"like" fans however, the impact of online activity can't be avoided. If anything, more change, something greater than this and what we have now will have to occur. Unless it's already occurring on a level not visible to us at the moment.

I immediately thought of TOMS Shoes. TOMS is about the mission, not the product. Its users identify with mission, engage with TOMS social media, and it becomes part of their own "brandification".

Great comment Brad! More often than not people forgot that the brand and the product are in fact not the same thing. Thank you for that awesome example.

Very insightful post, Josip. Thanks.